Senior Sales Executive - Cardiff

Nightcap Head Office

Cardiff•£24-26,000 Plus bonus•Full time

What's in it for you?

  • We expect to offer a salary in the region of £24-26,000 per annum depending on experience
  • Exciting bonus of up to 30% so you share in the business’ success.
  • An amazing 50% discount on food and drink across all our awesome venues.
  • Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
  • Incredible career progression opportunities. We're invested in your success during your time with us!
  • And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!


Overview:


We are looking for a Senior Sales Executive to join their Sales department. As part of an award-winning operator in the late-night bar scene, the role involves managing customer inquiries, providing excellent customer service, conducting venue site visits, and working on proactive sales initiatives. The ideal candidate should have at least 1 year of sales experience, preferably in hospitality, a strong interest in cocktail bars and nightlife, proficiency with the Access Collins Booking System, and excellent communication and administrative skills.



Responsibilities:


  • Managing and responding to incoming customer enquiries
  • Responding to customer queries with excellent customer service skills
  • Telephone and venue diary management
  • Work on proactive sales and upselling initiatives
  • Conduct venue site visits
  • Follow up on potential sales leads
  • Work to pre-determined pre booked sales targets as set by the business
  • Always act as an ambassador of the brands


Skills / Experience Required:

  • A strong interest in cocktail bars and nightlife
  • 1 years’ sales experience, ideally hospitality sales.
  • Ideally proficient experience with Access Collins Booking System.
  • Experience working in hospitality. Ideally at least one year.
  • Strong administration and IT skills.
  • Excellent written and verbal communication skills


Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group and a deep routed belief that everyone deserves a great night out, working here is fast paced, at times challenging, but copious amounts of fun!


At Nightcap, we thrive on creating engaging and vibrant atmospheres that leave a lasting impression. Our team are dedicated to delivering outstanding customer experiences and exceeding expectations with world-class drinks. From skilled bartenders crafting unique and delicious cocktails to talented head office teams supporting our bars with exceptional solutions to further improve our business, we all strive to curate memorable experiences for our customers.