Barback – The Piano Works
What's in It for You?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities. We're invested in your success during your time with us!
- Fun and vibrant working environment with a fantastic team.
About Us:
The Piano Works are coming to Cardiff — and we’re on the lookout for full and part-time, fun-loving, passionate, and guest-focused Barbacks to join our growing family. Already a hit in London with two buzzing live music venues in Covent Garden and Farringdon, we're bringing the same high-energy mix of restaurant, bar, concert, and non-stop party to the heart of Cardiff.
If you're passionate about hospitality, live music, and making guests smile, and you’ve got around a year’s experience in fast-paced environments like bars, clubs, live music venues, or experiential party spaces — we’d love to hear from you.
What We Need:
Barbacks are the spine of the Team! We need a Barback who is ready to get stuck in, be ready to provide the bartenders with what they need when they’re low- this can be alcohol, garnish or even ice!
Responsibilities:
- Restocking the bar with spirits, beer, wine, mixers, garnishes, ice, and glassware as needed.
- Cleaning and maintaining bar surfaces, glasses, and utensils, ensuring a tidy and sanitary work area.
- Assist bartenders in preparing and serving drinks during peak business hours.
- Cut fruits and prepare garnishes for drinks.
- Organize and maintain bar storage areas, ensuring easy access to supplies for bartenders.
- Provide excellent customer service by promptly assisting customers and directing them to bartenders or servers when necessary.
- Monitor and communicate low inventory levels to the bar manager for timely restocking.
- Collaborate with the bar team to create a welcoming and enjoyable atmosphere for customers.
Skills and Experience:
- A go-getter attitude.
- Confidence. Because it’s not easy to carry boxes of drinks through a busy crowd of people at night.
- Good communication and can always anticipate what the team will need. You’re the ultimate team player.
- But with the right mind-set and eagerness to learn, you'll be the perfect fit! Because we can teach you the rest.