Hidden Society•Part time

Host - Hidden Society

London£12.72 - £13.50 + Service charge

THE CANVAS IS BLANK. HELP US PAINT IT.

Hidden Society: The 2026 Vision is coming to Fitzrovia. We’re opening a new cocktail bar rooted in quality, intention, and considered hospitality. This is a venue designed for people who care deeply about craft, standards, and how guests feel when they sit at the bar.

As Host or as we like to say “Curator”, you are the guardian of the atmosphere. You are the first person to welcome our guests into our Society and the one who ensures the "Private Calm" is maintained throughout their stay. You don't just "seat tables"; you manage the energy of the room.

Our Goal: To curate a sanctuary of intellectual warmth so that people can quiet the noise of the city and hear their own thoughts again.

THE MISSION

This is not about "turning tables." It’s about Atmosphere, Empathy, and the Art of the hospitality, from the welcome to the goodbyes.

WHAT'S IN IT FOR YOU?

£12.72 - £13.50 per hour
Your dedication to the customer experience will be rewarded with a generous service charge.
An amazing 50% discount on food and drink across all our awesome venues.
Deals and discounts with a wide range of businesses through our discount portal.
Early access to your pay through Wagestream.
£10,000 life assurance to support your loved ones if the worst happens.
Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
Training and development opportunities. We're invested in your success during your time with us!
Fun and vibrant working environment with a fantastic team.

WHAT YOU'LL BE RESPONSIBLE FOR?

Owning the Room

The Transition (Anxiety to Awe), mastering the entry ritual: Moving guests from the "Public Chaos" of the street through our door and into the "Private Calm" of our home.
Welcoming guests with calm confidence and genuine warmth
Managing arrivals, seating, and pacing to protect the atmosphere and delivering the "Gift of Water" immediately—the first step in lowering the guest's heart rate and welcoming them into our sanctuary.
Acting as the anchor point between guests, bar, and management

Guest Experience

Managing bookings, walk-ins, and waitlists using platforms such as DesignMyNight
Communicating clearly with guests about the experience, timings, and flow of the room
Ensuring the guest's departure is as thoughtful as their arrival.
Delivering the "Parting Gift"—a quote, a secret invite, or a personalized thank you that stays with them long after they leave.

Standards & Detail

Supporting resets and keeping the space guest-ready at all times
Observing the room like a gallery curator. You notice the lighting, the scent, and the volume of the conversation, ensuring every guest feels “hidden” from the world, but deeply "seen" by us.
Introducing our Menu with confidence and warmth.
Explaining the concept and the "Why" behind our space to curious guests.

Team & Communication

Working closely with bartenders and managers to support seamless service
Communicating calmly during busy moments
Contributing to a respectful, professional team culture

WHO WE'RE LOOKING FOR:

We are looking for Masters of Atmosphere who believe that hospitality is a fine art.

We’re looking for someone who:

Is comfortable using digital booking tools such as DesignMyNight
Demonstrates strong interpersonal communication across all levels
You understand that "Privacy is the New Luxury" and you know how to respect a guest's space while still being attentive.
You take pride in the "unseen details"—a straight coaster, a perfectly placed book, a flickering candle.
Understands that great hospitality often happens quietly

If you want to just tick names off a list, this isn’t the right fit. If you want to be the one who makes a guest feel they’ve found a secret sanctuary, we want to meet you.

WHY HIDDEN SOCIETY?

THE ROOM COMES FIRST: The guest experience begins before the first drink is poured.

BEYOND THE DESK: You are not stuck behind a podium; you are a fluid part of the service, moving through the room to curate the experience.

A PURPOSE-LED ROLE: You aren't just seating people; you are helping them "hear their own thoughts again."

PROFESSIONAL GROWTH: Work alongside a specialized leadership trio (The Leader, The Sensei, and The Artist) who value your role as the cornerstone of the guest journey.

Our Core Values

1. The Canvas is the Room

2. From Anxiety to Awe

3. Hospitality is a Fine Art

4. Quality over Quantity

5. Inspire & Be Inspired